Privacy Policy
This Privacy Policy outlines how Giga Healthcare Private Limited ("GigaHealth", "we", "our", or "us") collects, uses, stores, and protects your personal information when you use our services and website.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Name and contact details
- Phone number and email address
- Location and address information
- Health-related information and medical details
Usage Data:
- Device information and browser type
- Access times and duration
- Pages viewed and interactions
Communication Data:
- Information exchanged via phone calls
- Chat conversations and messages
- Form submissions and inquiries
2. How We Use Your Information
We use your information for the following purposes:
- Providing healthcare services and assistance
- Coordinating hospital appointments and admissions
- Delivering hospital concierge services
- Improving our services and user experience
- Communicating with you about our services
- Complying with legal and regulatory requirements
3. Data Sharing
We do not sell your personal information. However, we may share your data with hospitals, healthcare partners, or caregivers as necessary to deliver our services. All such sharing is governed by strict confidentiality agreements and data protection measures.
4. Data Protection
We implement industry-standard security measures to protect your data:
- Advanced encryption for data transmission
- Secure servers with access controls
- Regular security audits and updates
- Staff training on data protection
GigaHealth is ISO, SOC & HIPAA compliant, ensuring the highest standards of data protection and security for your personal information.
5. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of promotional communications
- Withdraw consent for data processing
To exercise these rights, please contact us at care@gigahealth.in
6. Data Retention
We retain your personal data only for as long as necessary to provide our services or as required by legal obligations. When data is no longer needed, it is securely deleted or anonymized.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes and your continued use of our services constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Giga Healthcare Private Limited
care@gigahealth.in